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When you place an order, sign up for our newsletter, contact us, or create an account, we may collect:
Name
Email address
Shipping and billing address
Phone number
Payment details (processed securely via third-party services)
Any additional info you choose to share
When you visit our site, we may collect:
IP address
Browser type and version
Device type
Pages visited and time spent on the site
Referral source (how you got to our site)
This helps us improve user experience and better understand how visitors use our website.
We use your information to:
Fulfill and manage orders
Provide customer service and support
Send order confirmations and updates
Improve our website and shopping experience
Communicate with you about promotions, events, or updates (only if you opt in)
Comply with legal obligations
We will never sell or rent your personal information to third parties.
We only share your information with trusted third-party services we use to operate our business, such as:
Payment processors (e.g. Stripe, PayPal)
Shipping services (e.g. USPS, UPS)
Email marketing platforms (e.g. Mailchimp, Klaviyo)
These providers only use your data to perform services on our behalf and are obligated to keep it secure.
Depending on your location (such as California or the EU), you may have the right to:
Access the personal data we hold about you
Request correction or deletion of your data
Withdraw consent at any time (for marketing, etc.)
Object to or restrict certain uses of your data
Lodge a complaint with a supervisory authority
To exercise your rights, contact us at info@cocoandre.com.
We use cookies to improve your experience on our site — for example, keeping items in your cart or remembering your preferences. You can disable cookies in your browser settings, though this may affect site functionality.
We take appropriate security measures to protect your personal data, including SSL encryption, secure payment gateways, and limited access to sensitive information.
Our website may contain links to other websites. We are not responsible for the content or privacy practices of those sites. We encourage you to review their privacy policies.
Our website is not intended for children under 13, and we do not knowingly collect personal information from minors.
We may update this Privacy Policy from time to time. When we do, we’ll revise the "Effective Date" at the top of the page. Continued use of our website after changes means you accept the updated policy.
Got privacy questions or requests? Reach out:
📧 info@cocoandre.com
📍 CocoAndré Chocolatier & Horchatería
2111 S. Edgefield Ave.
Dallas TX, 75224
